Day 1

Day One: Where Process Makes Progress

7:30 am - 8:30 am Breakfast for All Attendees

8:30 am - 8:45 am Welcome Remarks & Icebreaker

John Ward, Portfolio Director, ProcureCon

8:45 am - 8:55 am Chairperson's Remarks

8:55 am - 9:20 am Keynote: The Contingent Workforce Reality Check: What's Actually Changed And What Hasn't

Alan Kumar - Global Contingent Workforce Strategy, Anthropic

As contingent programs mature, leaders are under pressure to deliver more value with fewer resources while managing growing complexity. This keynote cuts through the hype to examine what has truly shifted in workforce strategy, technology expectations, and stakeholder demands, and where old assumptions are quietly holding programs back.


Actionable Takeaways:

    1. Identify the three outdated assumptions most mature programs are still operating under
    2. Reframe program success metrics beyond cost and fill rate
    3. Prioritize the next 12–18 months of program focus based on real enterprise constraints 
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    Alan Kumar

    Global Contingent Workforce Strategy
    Anthropic

    9:20 am - 9:40 am PARTNER Keynote: AI Is Rewriting the Rules of Talent Acquisition

    John H. Chuang - Founder and CEO, Skill

    Artificial intelligence is no longer a future consideration for contingent workforce leaders. It is rapidly changing how organizations identify, engage, evaluate, and secure talent. From accelerating candidate discovery to improving match quality and reducing time to fill, AI is creating new opportunities for organizations to build more agile and efficient workforce strategies. 

    Join John H. Chuang, Founder and CEO of Skill, for a forward looking discussion on how leading organizations are putting AI to work across the contingent staffing lifecycle. Through real world examples and practical insights, explore how technology is transforming traditional staffing models and what procurement and workforce leaders need to do today to stay ahead of the curve.

    You'll walk away with:

    • Real world examples of how organizations are using AI to improve hiring speed, candidate quality, and workforce outcomes.
    • An understanding of the opportunities, challenges, and risks associated with AI driven talent acquisition strategies.
    • practical recommendations for evaluating, implementing, and measuring AI initiatives within your contingent workforce program
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    John H. Chuang

    Founder and CEO
    Skill

    Enterprise contingent workforce programs are under constant pressure to move faster without increasing risk or losing visibility. This panel brings together experienced leaders to discuss how they are recalibrating processes, governance, and decision rights to enable speed while maintaining the controls the business demands. Panelists will share where they are reinvesting time and resources before joining attendees for small group discussions on how to simplify programs without sacrificing control.

    Actionable Takeaways

      • Identify which approval steps truly protect the business and which ones slow hiring without reducing risk
      • Define clear decision ownership across procurement, HR, legal, and the business to prevent delays and confusion
      • Apply practical guardrails that allow faster hiring while preserving compliance, visibility, and spend control 
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      Maureen Welsh

      Director Contingent Workforce Strategy
      Cencora

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      Erin Isaacs

      Contingent Workforce Program Manager
      Truist

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      Kristen Luongo

      Sr. Director of Procurement
      Akumin

      10:10 am - 10:40 am Morning Networking Break

      10:40 am - 11:10 am BUSINESS MEETINGS

      11:15 am - 11:45 am BUSINESS MEETINGS

      11:45 am - 12:45 pm Networking Lunch For All Attendees

      10:40 am - 11:10 am Presentation: The Hidden Cost of Slow Hiring: How MSPs Help Enterprises Restore Speed

      Slow contingent hiring is rarely caused by one system or one policy. It is typically the result of fragmented ownership, over engineered workflows, and misaligned incentives across the hiring ecosystem. In this session, an experienced MSP shares how they help enterprises diagnose where hiring stalls, realign decision ownership, and redesign operating models to improve speed while delivering better outcomes for the business.

      Actionable Takeaways

        • Understand how MSPs identify hidden bottlenecks across sourcing, approvals, and onboarding
        • Learn how leading MSPs simplify hiring workflows and decision rights across stakeholders
        • See how MSP benchmarks and operating models accelerate measurable improvements in time to hire 

        11:15 am - 11:45 am THINK TANK: Unlocking the Full Value of Your VMS - What the Platform Can Do Today and How to Use It Better

        In 2026, leading VMS platforms are capable of far more than basic requisition management, yet many enterprise programs still use only a fraction of their functionality. This think tank focuses on what modern VMS solutions can actually support today when configured and governed effectively, and how buyers are leveraging the platform to improve hiring speed, visibility, compliance, and stakeholder adoption. Participants will exchange practical approaches for maximizing value from their existing VMS investment without adding unnecessary complexity.


        Actionable Takeaways

          • Identify high-impact VMS capabilities that are commonly underutilized in mature programs
          • Learn how to configure workflows and approvals to better support speed and usability
          • Develop a practical optimization checklist to extract more value from the VMS already in place 

          11:45 am - 12:45 pm Private Lunch: Hosted by Sap Fieldglass

          Join SAP Fieldglass and a select group of contingent workforce and procurement leaders for an invitation only lunch focused on the evolving workforce landscape. This interactive discussion will provide an opportunity to exchange ideas, share challenges, and explore innovative strategies for driving greater visibility, agility, and value across contingent workforce programs. Expect candid peer to peer conversations, practical insights, and meaningful networking with fellow industry leaders 

          Join your peers for a series of interactive executive roundtable discussions designed to tackle some of the most pressing challenges facing contingent workforce and procurement leaders today. These small group conversations provide a unique opportunity to exchange ideas, compare approaches, benchmark strategies, and learn from the experiences of fellow practitioners in a candid, off the record setting. Select the topic most relevant to your organization and leave with fresh perspectives, practical solutions, and valuable new connections. 


           Table 1: If You Had to Cut 30 Percent of Your Process Tomorrow, What Would Go? 

          Moderated By: Ryan Harlan, Sr. Manager, Talent Acquisition, The Home Depot 

          Table 2: Outcome-Based or Time-Based: What Actually Works in SOW Engagements 

          Moderated By: Chris Yarbrough, Director of Procurement, Contracting, and Inventory, Tennessee Department of Transportation 

          Table 3: What Technology Should Enable And What It Should Stay Out Of 

          Moderated By: Kimberly Dinsmore, External Workforce & Talent Leader, MIT Lincoln Laboratory 

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          Ryan Harlan

          Senior Manager, Talent Acquisition
          The Home Depot

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          Chris Yarbrough

          Director of Procurement, Contracting, and Inventory
          Tennessee Department of Transportation

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          Kimberly Dinsmore

          Senior Manager of External Workforce, Talent Acquisition and Human Resources
          MIT Lincoln Laboratory

          1:30 pm - 1:40 pm Afternoon Chairperson's Remark's

          1:45 pm - 2:15 pm BUSINESS MEETINGS

          2:20 pm - 2:50 pm BUSINESS MEETINGS

          1:45 pm - 2:15 pm Interactive Workshop: Compliance Mastery: Staying Ahead of Regulatory Change
          Katie Levesque - Vice President, Supplier Development Director, Truist Financial

          Staying compliant is critical in a world of evolving labor laws, worker classification challenges, and increased scrutiny. This workshop arms suppliers with the knowledge and tools needed to mitigate compliance risk and strengthen trust with clients through policy expertise and rigorous operational discipline.


            • Demystify key regulatory changes impacting the contingent workforce in 2026.
            • Strengthen your compliance protocols to reduce client liability and audit risks.
            • Collaborate with clients on proactive risk management and transparent oversight. 
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            Katie Levesque

            Vice President, Supplier Development Director
            Truist Financial

            2:20 pm - 2:50 pm NEW FOR CONNECT 2026 INTERACTIVE WORKING GROUP: Statement Of Work In Practice — A Buyer's Playbook
            Jacob Smusz - Manager HR, Contingent Worker & Program Transformation, Nissan North America

            SOW now represents roughly 39% of MSP spend — the highest share on record — and most enterprise programs are still figuring out how to manage it. The contingent program runs on rate cards and tenure. SOW runs on deliverables and outcomes. The two collide at intake, at classification, at supplier selection, and at the boundary between procurement, legal, HR, and the business. In this buyer-led working group, attendees walk through the SOW lifecycle as it actually plays out inside enterprise programs — where it lives in the org, how it's governed, which engagements should be SOW versus staff aug versus IC, and what "good" looks like in 2026. 


            Actionable Takeaways 

              • Apply a classification-at-intake framework to distinguish SOW, staff aug, IC, and EOR engagements before contract terms get locked in 
              • Identify the three or four supplier-evaluation criteria that matter most for outcome-based SOW versus time-and-materials SOW 
              • Build a short governance map of where SOW decisions live across procurement, legal, HR, and the business — and where the handoffs typically break 
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              Jacob Smusz

              Manager HR, Contingent Worker & Program Transformation
              Nissan North America

              2:50 pm - 3:20 pm Afternoon Networking Break

              3:20 pm - 3:40 pm Fireside Chat: Decision-Making Under Pressure: Leading When Information Is Imperfect

              Nick DiZoglio - Global External Workforce Compliance Leader, Biogen

              Contingent leaders often make high-impact decisions without perfect data or consensus. This session explores leadership strategies for navigating ambiguity.


              Actionable Takeaways:

                1. Build confidence in imperfect decision environments
                2. Avoid analysis paralysis during critical moments
                3. Communicate decisions clearly even amid uncertainty 
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                Nick DiZoglio

                Global External Workforce Compliance Leader
                Biogen

                3:40 pm - 4:00 pm Presentation: AI That Actually Works - Where Automation Helps and Where It Hurts in Contingent Staffing

                After years of pilots and experimentation, enterprise contingent workforce leaders are becoming far more selective about how and where AI is applied. This session focuses on real world use cases that are delivering measurable value today, as well as areas where automation introduces risk, bias, or operational friction. Attendees will leave with a practical framework for evaluating AI capabilities beyond marketing claims and determining where human oversight remains essential.


                Actionable Takeaways

                  • Identify AI use cases in contingent staffing that consistently deliver speed, insight, or efficiency
                  • Recognize scenarios where automation creates unintended risk or undermines trust
                  • Apply a simple decision framework to determine when AI should assist, inform, or step aside 

                  As contingent workforce programs mature, enterprise buyers are reassessing what they truly need from MSPs, staffing firms, and technology partners. Expectations have shifted from implementation support and hand-holding to accountability, adaptability, and measurable outcomes. In this panel, enterprise leaders share how and why they are resetting partner relationships, what they expect today, and how partners can evolve to remain relevant and valuable.

                  Actionable Takeaways
                  • Identify how buyer expectations have changed across MSP, staffing, and technology partnerships
                  • Clarify what "strategic partnership" means in practice rather than in theory
                  • Apply practical steps to reset partner relationships without disrupting program stability 

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                  Chris Friedl

                  Senior Director and 3rd Party Labor
                  FIS

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                  Chris Yarbrough

                  Director of Procurement, Contracting, and Inventory
                  Tennessee Department of Transportation

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                  Josie Lloyd

                  Contingent Workforce Program Manager
                  Memorial Sloan Kettering Cancer Center

                  4:35 pm - 5:05 pm BUSINESS MEETINGS

                  5:10 pm - 5:40 pm BUSINESS MEETINGS

                  4:35 pm - 5:05 pm Presentation: Why Great Talent Walks Away - What Staffing Firms See Before Buyers Do

                  Staffing firms are often the first to see when hiring processes, timelines, and communication begin costing enterprises access to top contingent talent. In this session, a staffing leader shares real patterns observed across enterprise programs, highlighting where delays, unclear expectations, and inconsistent engagement cause high-quality talent to disengage or accept competing offers. Attendees will gain a clearer view of how their program is experienced on the talent side and what changes make the biggest difference.


                  Actionable Takeaways

                    • Identify the most common points where top contingent talent disengages during the hiring process
                    • Understand how delays and inconsistent communication directly impact candidate acceptance and supplier engagement
                    • Apply practical 

                    5:10 pm - 5:40 pm Think Tank: Workshop Improving Candidate Experience: From Sourcing To Placement
                    Allen Chilson - Director, Talent Acquisition Vendor Management, Danaher

                    Great candidate experience is now a differentiator and suppliers who get it right will win the talent wars. This energetic workshop focuses on elevating the end-to-end journey, from initial outreach to final placement, with authentic engagement, smoother onboarding, and consistent communication.

                      • Craft candidate journeys that inspire, engage, and convert top talent.
                      • Refine onboarding and support processes to reduce fallout and boost satisfaction.
                      • Listen to feedback to continuously personalize and optimize candidate interactions.  
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                      Allen Chilson

                      Director, Talent Acquisition Vendor Management
                      Danaher

                      5:40 pm - 6:40 pm Cocktail Reception

                      6:40 pm - 6:40 pm Conclusion of Day One