As suppliers use AI to deliver work faster and with fewer people, traditional rate cards, fixed bid pricing, and productivity assumptions are being challenged. This working group will explore how organizations can rethink pricing, quality standards, and ownership when AI becomes part of supplier delivery. 

Key Takeaways: 

• Explore new pricing models for AI-augmented supplier engagements. 

• Define quality, productivity, and value beyond hours worked. 

• Address ownership, transparency, and accountability for AI-generated work. 

As contingent workforce programs mature, enterprise buyers are reassessing what they truly need from MSPs, staffing firms, and technology partners. Expectations have shifted from implementation support and hand-holding to accountability, adaptability, and measurable outcomes. In this panel, enterprise leaders share how and why they are resetting partner relationships, what they expect today, and how partners can evolve to remain relevant and valuable.

• Identify how buyer expectations have changed across MSP, staffing, and technology partnerships
• Clarify what "strategic partnership" means in practice rather than in theory
• Apply practical steps to reset partner relationships without disrupting program stability